What we do

Our NPRA Registration & Compliance Services

End-to-end cosmetic notification service and regulatory support for brands entering the Malaysian market.

01

Cosmetic Notification (NOT Number)

Full preparation and Quest 3+ submission of your NPRA cosmetic notification. We handle the dossier, compliance checks, and all follow-up until your NOT number is issued.

RM800 per product service fee. NPRA's own processing fee (RM50 per product and per variant) is paid directly to NPRA.

Read: NPRA cosmetic notification guide · What is a NOT number?

What we do

  • Ingredient check against NPRA's permitted and restricted lists
  • Product dossier & PIF preparation
  • Label & claims review
  • Quest 3+ submission on your behalf
  • NPRA query follow-up until the NOT number is issued
02

Health Supplement Registration

Product registration with NPRA for health supplements — including MAL number application, dossier preparation, label review, and liaison with the regulatory authority.

Quoted separately, after we review your product and documents.

What we do

  • MAL number application
  • Dossier preparation
  • Label review
  • Liaison with NPRA until registration
03

CNH Representation

We act as your Cosmetic Notification Holder in Malaysia, allowing overseas brands without a local entity to legally notify and distribute cosmetic products in Malaysia.

Quoted separately, per brand and product range.

Read: What is a CNH in Malaysia?

What we do

  • We are the Malaysian-registered notifier for your products
  • We hold the NOT number on your brand's behalf
  • We keep your Product Information File ready for NPRA on request
  • We handle regulatory correspondence with NPRA
04

Product Dossier & PIF Preparation

We compile your complete Product Information File (PIF) — including safety assessment, INCI ingredient list, formulation specification, and all supporting technical documents.

Included in the cosmetic notification service.

Read: Documents NPRA asks for

What we do

  • Full ingredient list in INCI names
  • Formulation and specification
  • Product safety assessment
  • Certificate of Analysis and manufacturer details
05

Label & Claims Review

We review your product labels and marketing claims against NPRA's cosmetic compliance requirements — identifying issues before they cause a rejection or legal exposure.

Included in the cosmetic notification service.

Read: Avoiding label reprint costs

What we do

  • Label information in Bahasa Malaysia and/or English, as NPRA requires
  • Claims that could get a product reclassified as a medicine (e.g. "treats eczema")
  • Reminder: the NOT number is not printed on the label
06

Quest 3+ Submission & Follow-Up

We submit your notification directly via NPRA's official Quest 3+ online portal and actively follow up on status until your cosmetic product compliance notification is fully approved.

Included in the cosmetic notification service.

Read: Check a notification status

What we do

  • Submission through Quest 3+ (the only channel NPRA accepts)
  • Written replies to any NPRA queries
  • The notification number is generated within 1–3 working days after NPRA confirms payment

Not sure which service you need? Contact us and we'll assess your product for free — no obligation, no commitment required.

Ready to get your product notified?

Tell us about your product and we'll reply within one working day.

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