How We Get Your Product Notified

1. 1

   Free Consultation

   Tell us about your product. We assess your product category, ingredients, and documentation needs — and advise you on the clearest path to NPRA compliance.

   What to send us

   • Your product list and product type
   • Full ingredient list (INCI names) if you have it
   • Your label artwork or draft
   • Whether you have a Malaysian company, or need a CNH
2. 2

   Document Preparation

   We compile your full dossier and Product Information File, verify all ingredients against NPRA's Cosmetic Ingredient List, and review your label for compliance before submission.

   What we prepare

   • INCI ingredient list and formulation
   • Certificate of Analysis and safety data
   • Manufacturer details
   • Label checked against NPRA's labelling requirements
3. 3

   Quest 3+ Submission

   We submit your NPRA cosmetic notification on your behalf via the official Quest 3+ system, ensuring accuracy and completeness to minimise the risk of rejection.

   What happens

   • Submitted online through Quest 3+, the only channel NPRA accepts
   • NPRA processing fee: RM50 per product (and per variant), paid to NPRA
   • Once NPRA confirms payment, the notification number is generated within 1–3 working days
4. 4

   Approval & Support

   We follow up with NPRA, respond to any queries raised, and deliver your official NOT number — confirming your product is cleared for legal sale in Malaysia.

   After approval

   • The NOT number is shown on the Notification Note, not on the product label
   • A notification is valid for 2 years
   • Renew no later than 1 month before expiry (RM50 per product)

Want the full detail? Read our NPRA cosmetic notification guide.